Now Available: The 2022 Property Casualty Claims Intensive
For law firms AND Insurance product and service organizations
The more you understand who your clients/customers are, what they want or need, and why, the easier it will be for you to present your products or services as the best choices to help them solve a problem or take advantage of an opportunity.
The Property Casualty Claims Intensive offers an online, self-paced series of lessons and activities designed to help members of law firms, technology firms, independent adjusting firms, TPAs and other insurance product and service providers understand more about the Property Casualty (P&C) insurance industry and claims organizations.
Two versions of the 2022 Property Casualty Claims Intensive will be available on 2/1/2022:
Mini-Intensive (2 units, 2 hours): Unit 1 provides an overview of the scope and scale of the P&C industry in the US and analyzes insurance company distribution models, economics, competition factors, performance metrics, and the types of policies written. Unit 2 examines how Claims Departments are organized, their functions, their risk management efforts and operating strategies, common organization designs, claims management roles, and key performance metrics.
Learning Objectives: After successfully completing the Mini-Intensive, students will be able to:
Describe the scope, scale, key players, products, economics, and performance metrics of the US P&C insurance industry.
Explain how Claims Departments contribute to the financial and strategic results of an insurance company.
Recognize and discuss claims-related issues, challenges, and performance metrics that are important to claims managers and executives.
List the basic elements of a typical P&C claims strategy.
Full Intensive (4 units, 4 hours): This program includes the two units covered in the Mini-Intensive as well as two additional one-hour units. Unit 3 is designed to help students analyze the marketplace in which they operate and prepare marketplace intelligence views of their customers, their competitors, and their own firm. In Unit 4, students use those views to develop statements to communicate the value of their products and services to customers.
Learning Objectives: After successfully completing the Full Intensive, students will be able to:
Describe the scope, scale, key players, products, economics, and performance metrics of the US P&C insurance industry and explain how Claims Departments contribute to the financial and strategic results of an insurance company.
Recognize and discuss claims-related issues, challenges, and performance metrics that are important to Chief Claims Officers and other claim senior executives.
Recall the basic elements of a P&C claims strategy and identify how their products/services align with the strategy.
Develop market intelligence by evaluating target customer needs, competitors, and their own firm's capabilities.
Describe their products/services using value language that will support the achievement of claims objectives and resonate with senior claims executives.
For more information about the 2022 Property Casualty Claims Intensives, please contact Dean Harring at dean.harring@suite200solutions.com
For more information, please contact Dean Harring dean.harring@suite200solutions.com or Taylor Smith taylor.smith@suite200solutions.com